David Irving's book sales and order fulfillment were a significant aspect of his operations, often involving a dedicated assistant (Kathy) and complex logistics. The process involved receiving orders, managing inventory, packaging, and shipping, frequently across international borders. This page details the key aspects of this operation as documented in his diaries and emails.
Book sales were a crucial source of income for David Irving, allowing him to continue his research and writing despite facing various challenges. The process involved a complex system of order management, often reliant on international shipping and the assistance of Kathy, who handled much of the day-to-day fulfillment. The diaries reveal frequent concerns about order processing, payment issues, and the reliability of shipping services.
* 2019: Orders could be left until Friday, allowing for quicker delivery to US addresses than shipping from the UK. [diary_2019_jan_may] * 2021: Received 14-15 book orders overnight. Kathy was responsible for fulfilling a portion of these orders. Orders were shipped to locations including Japan and Florida. [diary_2021] * 2022: Received 4-12 book orders overnight. Concerns arose regarding payment issues and potential fraud, requiring investigation. A customer from Minnesota was flagged for payment monitoring. [diary_2022_jan_jun] * 2023: Received 6-7 book orders overnight. Orders were frequently being sent again due to errors. Orders included requests for 500 copies of "Royal Navalese" to be delivered to London. [diary_2023] * Shipping: Shipping methods included UPS. Concerns were raised about delivery times and cancellations (e.g., a shipment from China). [diary_2023] * Kathy’s Role: Kathy was a key assistant responsible for processing orders, packaging, and communicating with customers. Her workload was frequently mentioned, with Irving expressing concern about her school commitments. [diary_2023] * Customs Forms: A Romanian lady was often tasked with preparing customs forms. [diary_2021] * Label Pouches: Shortages of plastic label pouches occasionally disrupted the order fulfillment process. [diary_2021]
The volume of orders and the complexity of the fulfillment process fluctuated over the years. In earlier years (2019), the emphasis was on efficient delivery to the US. Later years (2021-2023) saw increased scrutiny of payments and concerns about potential fraud, alongside logistical challenges and reliance on Kathy's assistance. The diaries also reflect changing shipping costs and availability.
* Kathy * Shipping and Logistics * Financial Records * Royal Navalese * Himmler